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Use

The worklist of the user currently logged on to the Business Workplace is displayed in the workflow inbox.

Integration

Together with workflow resubmissions and the workflow outbox, the workflow inbox is an integral part of the Business Workplace.

Features

Views in the workflow inbox

A user's workflow inbox can be displayed as an overview or according to the following grouping criteria:

Grouped according to task

The work items are grouped according to the tasks to which they belong.

Note

You can define a standard layout for every view of a task. You can use these, for example, to display dynamic columns for a specific task. 44

Grouped according to content

The work items are grouped according to the object instances to which they belong.

Grouped according to content type

The work items are grouped according to the object types to which they belong.

Grouped according to sort key

For more information, see Grouping According to Sort Key.

You can also choose from the following views:

Workflow Functions

The screen area in which the worklist is displayed has an application toolbar containing the workflow functions and functions for configuring the list. For more information on these functions, see Structure link SAP List Viewer.

The workflow functions can be accessed in the Business Workplace using the application toolbar or the relevant context menu (right-hand mouse button). The following functions can be executed on work items:

This graphic is explained in the accompanying text Update

This function updates the worklist of the user currently logged on to the Business Workplace.

This graphic is explained in the accompanying text Execute

Before you can execute a work item, it must have either the status ready or the status in process.

When a dialog work item is executed, the object method to which the task for this work item refers is executed.

When a missed deadline work item is executed, the most important information is displayed via the monitored work item.

This graphic is explained in the accompanying text Display work item

This function goes directly to the work item display

This graphic is explained in the accompanying text Reserve (only dialog work items)

This reserves a work item for execution by the end user in question. The work item must have the status ready. This work item is then no longer visible to the other recipients who could previously see it in status ready. The status of the work item changes from ready to reserved.

This graphic is explained in the accompanying text Replace (only dialog work items)

Replacing releases the work item from its reserved status and makes it available again to all of the original recipients. The status of the work item changes from reserved back to ready. You can only replace work items that have status reserved.

This graphic is explained in the accompanying text Forward

Forwarding passes a work item on to another employee for execution.

This graphic is explained in the accompanying text Resubmit

If a user chooses this function, the selected work item is placed in workflow resubmissions.

This graphic is explained in the accompanying text Display workflow log

This function displays the workflow log.

This graphic is explained in the accompanying text Manage attachments (Functions for attachment management, only dialog work items)

This graphic is explained in the accompanying text More functions

This graphic is explained in the accompanying text Environment

Activities

You can access the workflow inbox in the tree on the left of the Business Workplace via Workplace ® Inbox ® Workflow.

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