Forward Work Item
Use
Forwarding passes a work item on to another user for execution.
Integration
The range of users to whom a work item can be forwarded is determined from the task definition as follows:
Task definition: |
|
Task is a general task |
Work item may be forwarded to multiple users. |
The indicator General forwarding allowed is set for the task |
Work item may be forwarded to multiple users. |
The indicator General forwarding not allowed is set for the task |
Work item may only be forwarded to the possible agents of the task. |
The indicator Forwarding not allowed is set for the task |
Work item may not be forwarded. |
Features
The user has the following search options to select the new recipient:
The new recipient does not have to be an actual user. It is also possible that the work item is forwarded to an organizational unit or a job.
Activities
You can access this function in the
Business Workplace by choosing
.