When a credit memo refers to a goods receipt or a purchase order, the following must be considered:
- The credit memo can only be based on a quantity that does not exceed the quantity invoiced to date. If you enter a larger quantity, the system displays an error message indicating that the reversal quantity is larger than the quantity invoiced to date.
- If you enter a credit memo for the exact quantity invoiced so far, the system expects you to credit the entire invoiced amount as well (otherwise you could have a stock value for a material, but no stock). If you do not enter the amount that has been invoiced so far, the system automatically replaces your entry and proceeds to the order item screen. A warning message informs you that your entry has been changed.
- If you enter a credit memo for a smaller quantity than that invoiced to date, the amount of the credit memo cannot be larger than the amount invoiced so far. If you enter a larger amount, the system displays an error message.
- The system does not check whether your entries in the columns Amount and Quantity correspond to the purchase order price or invoice price.
- The purchase order history is updated when the credit memo is posted. The quantity invoiced is reduced by the credit memo quantity. (If the quantity invoiced should not be reduced, you must post the credit memo as a subsequent credit. See also
Credit Memos With Reference in the System