The generic object services are offered by various components. Settings must be made in these components before the relevant object services are made available to users. Here you receive an overview of these settings. Extensive information can be found in the documentation on the individual components.

The authorizations for the generic object services are independent of the authorizations for the business objects. Users can also use the object services for the objects for which they have no change authorization. The object is not changed by the object services.

All users have display authorization for shared attachments and notes. Only the user that created the attachment or note has the authorization to make changes.

Only the user that created a private note has the authorization to display it or to change it.

Display and change authorizations for sent documents depend on the sensitivity of the messages. All users can display the complete list of sent objects for an object. Details (for example, contents and recipient list) of a document that is confidential may only be viewed by the sender and recipients. On the other hand, all users can access document marked as standard or functional.

For the functions Store Business Document and Enter Barcode, an optical archive must be connected to the SAP System. For more information on the settings required in the SAP System, see the Implementation Guide (IMG) documentation under SAP Web Application Server ® Basis Services ® ArchiveLink ® Basic Customizing:

The graphic shows the connection between object type, document type and document class. The transactions used to maintain the connections between these units is also shown.

The graphic shows late automatic storage with bar code recognition.

The documents that were appended to an object using Create attachment and Create note are stored in the Business Workplace. There, for example, you can make settings for where the documents should be stored (R/3 System or Web Server) and which document classes may be loaded in the SAP System (for example DOC, but not EXE).

Sending is also carried out internally using the Business Workplace. Messages are created that contain a link to the object as an attachment. By double-clicking on the attachment, the users can call the default method of the object. This is normally the display method.

To send to external recipients, the communication environment must be created and configured.

A URL can be converted from the business objects sent from the SAP System, using which, external recipients can access objects. The prerequisite for this is that an SAP Internet Transaction Server (ITS) with the package for the SAP GUI for HTML (webgui.car) has been configured.

For the function Start workflow, the workflows are offered to the users who fulfill the following conditions:

• The user must have the authorization to start the relevant workflow.
• The workflow is only allowed to have the current object as an obligatory import parameter.

For the function Archived Workflows the archive must be connected to the SAP System and configured in the SAP System.

For the function Object subscribe / terminate, you can set the events that the subscribers should be informed of for each object type. As standard, the subscribers are informed of the events CHANGED and DELETED for all object types.

For the function Edit my objects (favorites), you can configure standard folders that you can then assign users using their roles.

So that users can use the telephony functions in the SAP System, the telephony integration must be created and activated.