Requesting
Master Data Changes via Internet/Intranet 
Use
Beginning with Release 4.6C, you can request master data changes via the Intranet/Internet. The request can be to create, change, delete, or lock any of the following master data:
- Cost centers
- Internal orders
- G/L accounts
- Vendors
- Customers
You fill out a request form for the master data change in the Intranet/Internet. In the form, you can decribe the problem/reason.
When you send the form, the system determines who the responsible processor is or the processing group, based on entries made in Customizing.
The processor receives the request in his/her inbox or workflow inbox in the SAP R/3 System. The request form can be accessed from there, as can the transactions needed for processing master data. Before changes are posted, you can set up an approval process in the system.
Note
The standard system includes scenarios for
requesting master data changes. You can use them as templates for creating
your own scenarios.
The following scenarios are supported:
- Cost center
- Create/change/block master data
- Internal orders
- Change master data
- G/L account
- Create/change master data
- Customer
- Enter/change address
- Enter/change/delete bank information
- Create/change data processor
- Vendor
- Enter/change address
- Enter/change/delete bank information
- Create/change data processor
Effects on Customizing
In Customizing, you define the process for
requesting master data changes in ascenario.
To do so, in Customizing choose Cross-Application Components ->
Internet-Intranet Services -> Internal Service Request -> Definition of
Scenarios with Specific Customizing -> 
Request for Master Data Change.
See also
Release Note Internal Service Request
You can find additional information on requesting changes to master data via the Intranet/Internet in the SAP Library under Financials -> Controlling (CO) -> Cost Center Accounting -> Master Data in Cost Center Accounting -> Processing Master Data -> Requesting Master Data Changes via the Intranet/Internet.