Storage of Outgoing Documents (QM-QN-NM) 

Use

In the R/3 application component, you can store outgoing documents using the SAP ArchiveLink. For more information, see Business Background (QM-QN-NM).

Prerequisites

Technical Implementation (QM-QN-NM)

Predefined Shop Papers for Quality Notification Types

Quality notification type

Shop papers

Customer complaint (type Q1

Notification overview, item overview

Customer-related defect (Art F1)

Notification overview, item overview

   

Complaint against vendor (type Q2)

Notification overview, item overview, complaint

Vendor-related defect (type F2)

Notification overview, item overview, complaint

   

Internal problem notification (type Q3)

Notification overview, item overview

Material-related defect (type F2)

Notification overview, item overview

 

Object Types That Are Used

Object technology forms the basis of the interface between the R/3 functions and SAP ArchiveLink.

In this SAP ArchiveLink scenario the System processes the business application object BUS2078 (Quality notification). The attributes, methods and events defined for the object type are found in the R/3 Business Object Repository.

When you store an outgoing document, the document is automatically assigned to the quality notification currently being processed.

Document types

In the R/3 application component QM, the following document types are pre-defined for outgoing documents:

These global document types have the technical document class OTF (Output Text Format).

 

Preparation and Customizing (QM-QN-NM)

Customizing for storing outgoing documents covers the following areas:

General Customizing for SAP ArchiveLink

To store outgoing documents, you must first define global document types in Customizing for SAP ArchiveLink: For more information, see the SAP ArchiveLink documentation, section Specific Customizing.

Customizing in the R/3 QM Application

When you make Customizing settings in QM for quality notifications, you must define the print control for the shop papers. This includes the following:

When you define the shop papers, you must assign global document types to them.

You define print control in the Implementation Guide (IMG) (see Quality management ® Quality notification ® Notification processing ® Print control).

 

Activities

To store outgoing documents in QM, you must first create a quality notification or call up an existing quality notification using the change function. Then you can:

Storing Outgoing Documents

To store a shop paper, choose the Print function for the quality notification. Several dialog boxes appear, in which you can select the required shop papers and define the corresponding print parameters and storage mode. When you select a shop paper to be stored and then save, the System stores the shop paper in SAP ArchiveLink.

For information on printing quality notifications, see the documentation QM - Quality Management.

Displaying Stored Documents in the SAP ArchiveLink Viewer

When you process a quality notification for which one or more documents have been stored, you can display this document in the SAP ArchiveLink viewer. For this, choose Environment ® Object links in the notification header. A dialog box appears, in which you can select the object link for the stored documents. If only one document is stored for the quality notification, it is displayed automatically in the SAP ArchiveLink viewer. If several documents are stored for the quality notification, you can select the required document in a second dialog box.