In this step, you make the default settings you need for the manual incoming payment processing via payment advice notes. If differences between the payment advice item and the total of the allocated open items occur after selecting the open items, you can enter a reason code in the payment advice item. This represents the reason for the reduction of the payment amount specified by the paying person.
The reasons specified by the customer, for example, "Delivery is useless", must now be set to internal (that is, known by the system) reason codes. This conversion is necessary so that certain system activities are initialized, for example charging off the payment difference and creating a residual item in the customer's account.
In this step, you make the preparations for this conversion. Define a version number for the reason code conversion. If you specify this number during manual incoming payment processing, the external reason code of the customer is automatically converted to an internal reason code. The version number can be additionally defined in the customer master for the company code-dependent data. In this case, it appears in the payment advice note as a default value.
You can define several version numbers with different allocations - external reason code - internal reason code.
Define your version number(s) by entering an alphanumeric code with up to three characters.
Then allocate the external reason codes to the internal reason codes under a particular version number. For more detailed information, refer to the chapter "Define conversion of payment difference reason codes".