Procedure
Adopting views
You are now on the dialog box View: Choose Agent. Only the views for which you have an authorization are available.
On the basis of the evaluation path defined for the view, the system selects the positions, organizational units or users connected to you.
Exiting views
A view is only active while the Business Workplace is displayed. The next time you call the Business Workplace, you are asked if you wish to adopt the view previously set.
To return to the standard view when working in the workflow inbox of the Business Workplace, choose Settings ® Workflow settings
® Exit view.