Forward Work Item 

Use

Forwarding passes a work item on to another user for execution.

Integration

The range of users to whom a work item can be forwarded is determined from the task definition as follows:

Task definition:

 

Task is a general task

Work item may be forwarded to all users.

The indicator General forwarding allowed is set for the task

Work item may be forwarded to all users.

The indicator General forwarding not allowed is set for the task

Work item may only be forwarded to the recipients of the task.

Features

The user has the following search options to select the new recipient:

The new recipient does not have to be an actual user. (The work item can also be forwarded to an organizational unit or a job.)

Activities

You can access this function in the Business Workplace by choosing .