Controlling for Services 

Purpose

Controlling for services occurs at two levels in IDES.

A) Controlling at the level of individual service orders and contracts

At this level, you can examine the IDES processes relating to service orders and contracts that use a report to display the costs and revenues for an individual controlling object.

For more information, see the following processes:

Processing a Service Order and Billing

Processing Service Contracts with Periodic Billing

B) Controlling aggregated values in Profitability Analysis

This IDES process deals with this controlling level.

The following overview portrays the flow of costs and revenue for service orders and contracts into Profitability Analysis:

 

Costs

Revenues

Settlement to Profitability Analysis

Service order without SD documents

When the order is confirmed, the costs are assigned to it

When the order is billed, the revenue is assigned to it

Settlement object = service order

Costs and revenue from the order

Service contract

 

When the contract is billed periodically, the revenue is assigned to it

Settlement object = service contract

Revenue from the contract

Service order

 

with reference to

Service contract

When the order is confirmed, the costs are assigned to it

When the order is settled, the order costs are assigned to the contract

When the order is billed, the revenue is assigned to the contract

When the contract is billed periodically, the revenue is assigned to it

Settlement object =

Service contracts

 

Costs and revenue from the order

Revenue from the contract

You can find more information about this process under .

Process Flow

You can find the data for this process under .

  1. Displaying a CS Report in Profitability Analysis
  2. Displaying Line Items