Configurable Service Product 
Configurable Service Product
Definition
The
service product is a service (for example, the inspection of your car), that is performed within the framework of customer service. Service products can be configured, meaning that you can use the configuration for the service that is to be performed.Use
The configurable service product is a service item in the sales order, or can be entered directly in the service order. You store the detailed description of the service product in a so-called super task list. This contains all conceivable operations. You use the configuration to select the exact operations, components and service items for the external operations that you require for performing the service task. The individual operations that are listed in the task list depend on the object to which the service is to be performed, and also on the customer involved.
The configuration data is used to select and evaluate operations, components and service items for external operations of the super task list in the sales order item, and to copy them into the service order. To do this, you assign a configuration profile to the general task list.
The configurable service product enables more detailed pricing.
You can find more information on the characteristics of service products during resource-related billing in
Resource-Related Billing.Structure
From a technical perspective, the service product is a material master record of material type DIEN. It is configurable if it is indicated as being a configurable material, and is assigned to a configuration profile.
You provide various services for the inspection or repair of a motor car. You store these in a super task list and assign this to a service product. The service product contains defaulted data (such as type of car) and data that relates to a specific car (such as engine power).
A car is brought in for an inspection. It is configured, meaning that is has special brakes and a particular engine power. This data determines which tasks must be performed: a special task list, which is tailor-made for the car concerned, is created from the super task list which is assigned to the service product.