Service Product 
Service Product
Definition
The service product is a service that can be sold and that is performed within Customer Service (for example, inspection of your car). You can use the sales order and the
service order to process these service tasks.Use
In a sales order, you can list both the service product and the material that you require in order to perform the service. The service product is entered as a service item in the sales order. A service order is created automatically for this item.
A service can be considered from two different perspectives:
Which services should the customer pay for, and how much do they cost? This is defined using the sales order.
Which tasks are required from a technical point of view in order to perform the service? This is defined using the service order.
You can perform billing on the basis of the flat-rate price of the service product in the sales order and/or on the basis of the costs (resource-related billing) that have arisen in the service order.
You can find more information on the characteristics of service products during resource-related billing in
resource-related billing. Configurable service products play an important role within service processing.Structure
From a technical perspective, the service product is a material master record (material type DIEN).