Definition
Means with which company notifications are created and managed in the area of Plant Maintenance. The following notification types are predefined in the standard system:
Notification of a malfunction or problem that has occurred
Request for tasks to be performed
Documentation of activities that have been performed
In addition to these standard notification types, you can also define your own user-specific notification types.
You can configure the screens for the individual notification types in Customizing.
Use
You can enter all of the above notification types for the following reference objects:
If functional locations or equipment are further sub-divided into assemblies and material with the help of a maintenance BOM, these assemblies can also serve as reference objects for the notification. If you use object hierarchies, the system copies all data from the higher-level technical object to the respective reference object for the notification.
However, you can also create maintenance notifications without entering an object number. This is the case, for example, when a problem notification refers to an object that is not managed under a number in the system, or when a maintenance request refers to an object that is to be set up within the framework of an investment.
The data of the maintenance notification is transferred to the history, and is of great importance when performing evaluations and future planning.
Structure
A maintenance notification consists of a notification header and one or more items.
Maintenance header data is information that is used to identify and manage the notification. It is valid for the whole maintenance notification.
Depending on the notification type, the notification items contain data describing the problem or malfunction that occurred, or the activity that was performed in greater detail.