Maintenance Processing for Unplanned Tasks 

Purpose

The Plant Maintenance (PM) application component supports the planning, processing and settlement of maintenance tasks for the entire maintenance area. It gives you a clear representation of maintenance processes, providing a solid base for rational decision-making as regards cost-intensive technical systems, replacement investments and changes in maintenance strategies. It distributes up-to-date information on a regular basis to all the departments affected or concerned.

Process Flow

The processing of unplanned maintenance tasks can be divided into the following steps:

  1. You report a malfunction or a problem at a technical system or part of a technical system, or describe the condition of the technical system, and create a maintenance notification for this.
  2. You use the maintenance notification to request a maintenance task.
  3. You create a maintenance order and plan the work that is to be performed.
  4. You release the maintenance order.
  5. You perform the order.
  6. You complete the order, and confirm it as being completed.
  7. You enter technical information in the order, such as findings, causes, breakdown times and activities.
  8. You close the order and the maintenance notification, and the system saves the relevant data for evaluations and for the planning of future maintenance activities.

The organization of your company, and in particular of your maintenance department, determines which employees perform these steps in which areas, and the amount of detail in which the data for the individual steps needs to be entered. For example, one company may plan a task in great detail, while another company will only plan a rough outline for the same task.

The diagram below provides an overview of the major steps in maintenance processing for unplanned tasks: