If a due maintenance call has been called, that is, the system has generated a maintenance call object (for example, maintenance order), then the maintenance call has the status Called.

The maintenance call only obtains the status Completed when:

• The maintenance order (PM order) or service order generated has been technically completed
• The maintenance notification or service notification has been completed
• The service entry sheet generated has been signed off
• You have confirmed the maintenance call in the scheduling function