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SAP Gateway Supported Generic Channel ScenariosLocate this document in the navigation structure

Following are SAP Gateway supported Generic Channel scenarios:

Details on all the Generic Channel supported services by SAP Gateway are listed in the table below.

SAP Gateway supported Generic Channel Content Services

Types of Services used

Supported Releases

Customer Relationship Management (CRM)

Activity Management

Business Application Programming Interface (BAPI)

  • SAP CRM 6.0

  • SAP CRM 7.0

Accounts

  • BAPI (for both SAP CRM 6.0 and 7.0)

  • Enterprise Service Architecture (ESA) (If you are using SAP CRM 6.0) — BusinessPartnerBasicDataByNameAndAddressQueryResponse_In

Note

We recommend you to use BAPIs for both SAP CRM 6.0 and 7.0 releases. For information on configuring BAPIs, see SAP Note 1605467.

Contacts

  • BAPIs (for both SAP CRM 6.0 and 7.0)

  • ESA (If you are using SAP CRM 6.0) — . BusinessPartnerBasicDataByNameAndAddressQueryResponse_In

Note

We recommend you to use BAPIs for both SAP CRM 6.0 and 7.0 releases. For information on configuring BAPIs, see SAP Note 1605467.

Attachments

BAPIs

Reporting Management

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BAPIs

  • SAP ERP 6.0

  • SAP BI 7.0 and 3.5

Human Capital Management

Time Management

The following ESA services are used:

  • EmployeeTimeForEmployeeTimeSheetByElementsQueryResponse_In

  • EmployeeTimeSheetChangeRequestConfirmation_In

  • EmployeeTimeSheetAllowedWorkBreakDownStructureElementByEmployeeQueryResponse_In

  • EmployeeTimeSheetAllowedReceivingCostCentreByEmployeeQueryResponse_In

  • EmployeeTimeSheetAllowedOrderByEmployeeQueryResponse_In

  • EmployeeTimeSheetAllowedResourceClassByEmployeeQueryResponse_In

  • WorkAgreementSimpleByElementsQueryResponse_In

ECC-SE 602 and higher releases

Leave Management

The following ESA services are used:

  • EmployeeLeaveRequestByParticipantQueryResponse_In

  • EmployeeLeaveRequestByIDQueryResponse_In

  • WorkAgreementSimpleByElementsQueryResponse_In

  • EmployeeLeaveRequestConfigurationByEmployeeQueryResponse_In

  • EmployeeLeaveRequestCreateRequestConfirmation_In

  • EmployeeLeaveRequestUpdateRequestConfirmation_In

  • EmployeeLeaveRequestCancelRequestConfirmation_In

ECC-SE 602 and higher releases

Code List

  

QueryCodeList

ECC-SE 602 and higher releases