Example documentationExample: Preregistration and Waiting List Management

 

Example scenario of waiting list management and possible uses of preregistered order items in the clinical order (preregistration) and appointment planning:

Entering clinical orders with preregistered items in the clinical work station:

You can enter requests for admissions and surgeries or treatments, etc. as clinical orders with preregistered items (Preregistration indicator). These requests can come from organizational units in the hospital and also from external sources such as general practitioners. You can reduce preregistration entry to a purely administrative activity performed by a registry or call center.

The clinical order with preregistered order items contains all information necessary for managing the patient in a waiting list and for appointment planning. Patient identification is not necessary for a clinical order with preregistered order items, which means that you can enter a patient with provisional patient master data.

See SAP Standard Views for Preregistrations and Waiting Lists

Making Appointments for Preregistered Order Items in Clinical Work Station:

Preregistration entry can follow a professional clarification which decides whether the patient can be admitted/undergo surgery/receive treatment or whether the request can be denied. If the decision is positive, the patient is added to a waiting list in accordance with the clinical priority of the request.

This could be the procedure for long-term appointment scheduling.

For short-term or medium-term appointments, the user can also create a provisional outpatient appointment, an inpatient admission appointment or both for the patient following on from preregistration entry. The user documents the rejection or addition to the waiting list, in the clinical order.

See SAP Standard Views for Preregistrations and Waiting Lists

Waiting Lists:

The hospital can manage multiple waiting lists that are defined in relation to the different surgery and treatment scenarios. Numerous options for tailoring the layout of the different waiting lists are available to you.

See SAP Standard Views for Preregistrations and Waiting Lists

Temporary Absences:

If the patient is not available for admission or surgery/treatment during a given period, the hospital can enter temporary absences from the waiting list for preregistered patients.

Example Example

This could be due, for example, to an illness, which means the patient cannot be operated on.

End of the example.

The patient remains on the waiting list, but is not considered for the scheduling of an admission or surgery appointment for the duration of his or her absence.

Appointment Planning:

A planning facility of the hospital, for example at departmental level, schedules admissions and surgery or treatment appointments within a given time frame. There is also a selection of views available for this, on the clinical work station: The various waiting lists form the initial basis for this planning.

  • When planning appointments, the planning facility will use all patients who are currently on the waiting list and should receive the next free appointment, according to their prioritization. Appointments are scheduled on an exact day and time basis.

  • In addition to the scheduled admission, surgery or treatment appointment, further visit appointments which are required before or after the admission/surgery/treatment, can be made for the patient.

  • The planning facility can request additional examinations, which must be performed for the concomitant treatment processes (e.g. preoperative routines), from the relevant service facilities. The planning grid is the optimum tool for planning examination appointments for patients; it enables coordinated appointment planning of all visit appointments for a treatment process centrally.

  • Once concomitant examinations have been performed, the system will inform the user of existing findings. The user can then easily check the findings and, for example, release the patient for surgery.

Admission

You create an admission for the patient when he or she comes in for the scheduled admission or for his or her first scheduled visit. The admitting facility is informed via the Preregistrations view type and appointments planned for the patient by an overview.

  • You can use the preregistered order items as a basis to easily enter admissions. You simply supplement the information which was not entered in the preregistered order item.

  • If the preregistered patient was entered with provisional master data, the patient identification key is assigned during the actual admission procedure.

The documentation of the inpatient stay, surgery or treatment is not different to that of a patient who was admitted without a waiting list. An inpatient stay ends with the patient being discharged.

Deleting a Waiting List Entry

The removal of the patient from the waiting list is dependent on the organizational form and can always be done manually, as well as automatically and semi-automatically using Business Add-Ins (BAdIs). A patient can be automatically or semi-automatically removed from the waiting list at the following times:

  • Planning the admission or surgery/treatment appointment

  • Admission of the patient or creation of the visit

  • Documenting of the surgery or treatment

  • Discharge of the patient.