Procedure documentationCancelling an Appointment

Procedure

  1. Select the desired appointment(s) and choose Cancel. You can select several appointments by holding Ctrl and clicking the appointments. See Collective Processing in Planning Grid

    The system displays the Cancel dialog box.

  2. You can also cancel all services which were planned for this appointment.

    If you also wish to cancel all the services of a request or clinical order, the system also cancels the request or clinical order.

    In the case of a clinical order that was entered for a patient with provisional patient master data and you cancel the appointment, all services and the one clinical order, the system also cancels the provisional patient master data.

  3. Enter a cancellation reason and a responsible employee and confirm with Continue (Continue).

    The system uses the specified cancellation reason for all appointments that were canceled.