Settings for Printing Shop Papers

Purpose

This process describes which settings you have to make to be able to print shop papers for notifications and orders. The shop papers are SAPscript forms. The standard system includes standard forms, the layout of which you can adapt to suit your needs.

You make all the required settings in Customizing:

For shop papers in Plant Maintenance and Customer Service, choose Plant Maintenance and Customer Service Maintenance and Service Processing Basic Settings Print Control to make settings for both object types. Enter the application area N for notifications and O for orders.

For shop papers in Quality Management, choose Quality Management Quality Notifications Notification Processing Print Control .

Prerequisites

You have set up a printer in the SAP system. For more information, see Defining an Output Device for Front-End Printing.

Process Flow

Define the shop papers and their layout.

To do this, choose Start of the navigation path Print Control Next navigation step Define Shop Papers, Forms and Output Programs Define Shop Papers End of the navigation path .

There are the following keys for the Shop Paper field:

Key	Shop paper
10xx	Maintenance notification
15xx	Service notification
20xx	Maintenance orders and service orders
5xxx	Quality notification
9xxx	Namespace for customers

The name in the field for the output program that determines the underlying print program is called RIPRxxxx for Plant Maintenance and Customer Service, and RQQMxxxx for Quality Management. For more information about print programs, see Print Programs and Forms.

In the field for the archive object ID, enter one of the following document types:

Object type	Entry
Maintenance notification	PMONOTFPAP
Service notification	PMOSERVPAP
Maintenance orders and service orders	PMOWORKPAP
Quality notification (overview)	QMOLETTER2
Quality notification (item)	QMOLETTER3
Quality notification (complaint report)	QMOLETTER1

Note Note

If you have activated the business function Enterprise Asset Management Part 7 (LOG_EAM_CI_7), you can select the checkboxes Print Before Release Allowed and Print After Completion Allowed in this Customizing activity to allow printing of shop papers for orders that have the status created or technically completed, for example. For more information, see Preprinting and Reprinting Maintenance Orders.

End of the note.

Define which shop papers should be proposed when printing takes place.
To do this, choose Print Control Define Shop Papers, Forms and Output Programs Assign Permitted Shop Papers .
Define the user-specific print default values.
By doing so you define for each user which shop papers are to be printed and how:
- On a printer
  The shop paper is printed on a printer that has been defined by administrators.
- As a fax
  For this option, enter the country key and the fax number.
- In the optical storage system ArchiveLink
  In this case, shop papers are archived on optical disks.
To make these settings, choose Print Control Define Printer Set User-Specific Print Defaults . These settings are default values and can be changed when you print.
Activate the print diversion for notifications and orders.
You use the print diversion to define special printers and print parameters for specific shop papers in accordance with the values in specific fields.

To do this, choose Print Control Define Printer Define Print Diversion and the next step Print Diversion According to Field Contents.
Activate the delta printing for orders.
This means that only those operations or components can be printed that do not yet have the status Printed.

To do this, choose Define Shop Papers, Forms and Output Programs Define Shop Papers . Enter the application area O for orders.
For testing, you can activate printing in online mode.
To do so, choose Print Control Activate Printing in Online Processing .

When you activate online processing, all the shop papers from the dialog program are printed and not those from the update program. The settings that you make are valid for the entire client.

You should use printing in online mode only for test purposes, for example, when you are programming your own print programs.