Running the Support Package Installer

Start the SAP Mobile Platform Server installer, accept the end-user license agreement, select Production Installation and provide database information needed to connect to the same external database used by the single-server installation you upgraded to 3.1 SP00.

Context

The installation path you specify below is referred to as <SMP_HOME> in the rest of these installation instructions.

Procedure

  1. Browse to the root directory of the SAP Mobile Platform installer, right-click the setupAMD64.exe file and select Run as Administrator.
  2. On the installer welcome page, click Next.
  3. On the end-user license agreement page, select your country, accept the terms of the license agreement and click Next.
  4. Specify the absolute path to the installation location, which must be on a local drive on the target host.

    The total length of the path must be 38 characters or less.

    Directory names in the path can contain only:
    • ASCII alphanumeric characters.
    • Underscores, hyphens, and period characters. Two consecutive period characters are not allowed, and none of these characters may appear as the first character in a folder name.
  5. Select Production installation as the installation type.
  6. On the database server configuration panel, specify your database information:

    First select Use another database you have already installed – this is required for SAP Mobile Platform in a cluster installation, and for a production installation in a single server or a cluster – then specify the information necessary to connect to that database:

    • Select database type – select the specific database type you have installed: SAP HANA, SAP ASE, DB2, Microsoft SQL Server, Oracle (Service Name), or Oracle (SID).
    • Host name – the fully qualified domain name or static IP address of the database server.
    • Port number – the listening port of the database server. Default values:
      • SAP HANA – 30015 (formed by concatenating "3" plus the two-digit HANA instance number plus "15")
      • SAP ASE – 5000
      • DB2 – 50000
      • Oracle – 1521
    • Login – enter gomobile, or the new user name if you changed it from the default.
    • Password – enter secret, or the new user password if you changed it from the default.
    • Database name (SAP ASE or DB2), Service name (Oracle accessed by service name), or SID (Oracle accessed by SID) – enter smp3, or the new database name, if you changed it from the default.
      • Oracle service name is the TNS alias used for a remote connection.
      • Oracle SID is a name that uniquely identifies the database instance on the database server.
    • Path to Oracle JDBC driver – (Oracle only) enter the fully qualified path, including the JAR file name, to the type 4 Oracle JDBC driver.
    • Path to DB2 JDBC driver – (DB2 only) enter the fully qualified path to the DB2 JDBC (db2jcc4) driver.
    • Path to Microsoft JDBC driver – (SQL Server only) enter the fully qualified path to the Microsoft JDBC driver.
    • Select Use another database you have already installed – this is required for SAP Mobile Platform in a cluster installation, and for a production installation in a single server or a cluster.
    If the installer displays a Cannot connect to database error:
    1. Verify that the database server is running.

      If it is not running, start it, then click Retry in the message box, and click Next.

    2. If the database server is running, check all the values entered on the database server configuration panel.

      If any are incorrect, click Retry in the message box, correct the entries, and click Next on the database server configuration panel.

    3. If the database server is running and all entries on the database server configuration panel appear to be correct, check the log at <SMP_HOME>\InstallLogs\SMPInstall<date-time>.log.
      1. Examine the messages in the log file, starting at the end and working backward, to find more information about the database connection failure.
      2. Correct any problems logged.
      3. Return to the database server configuration panel and click Retry in the message box, and click Next.
  7. Enter admin user credentials for your SAP Mobile Platform installation.

    All these entries are case-sensitive.

    • Keystore password – the password to access the keystore, where SAP Mobile Platform Server stores certificates and private keys.

    For the keystore password, only alphabetic and numeric characters, spaces, periods, colons, dashes, and hyphens are allowed.

  8. Accept the port numbers to use for the SAP Mobile Platform Server HTTP and HTTPS communication ports. Click Next.
  9. Enter the Windows account information.

    Select or deselect Start SAP Mobile Platform Server service automatically when Windows starts up to control whether the SAP Mobile Platform Server service starts after each Windows start-up.

    You can change the Windows account user name, smpServiceUser, to any valid name you choose. If the account you specify already exists, you must enter the current password. If the account does not exist, the installer tries to create it with the password you specify.

  10. On the summary information page, click Install.
  11. Click Next to launch the SAP Mobile Platform Server installation process.
  12. Click Finish.

Task overview: Adding Cluster Nodes

Next task: Verifying the Added Node