Log Message: com.sap.SCC.infra.000019
Message (FATAL)
Syntax
Connection with the remote client {remoteAddress} is closing because it has sent an invalid request. Reason is: {reason}.
Legend
- {remoteAddress}:
- The remote address
- {reason}:
- The reason why connection is refused
Severity
Fatal errorDetailed Information (Network and Communication Log)
This message occurs when client and server are not using the same protocol version. Then server rejects the request without answering the client. Since the protocol versions differ, the client would not be able to understand the answer.
Possible Impacts
The remote client will not get any service from the server.
Next Steps (Troubleshooting)
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
Check the previous error log messages and verify the database configuration.
SAP User Experience
Enrich your SAP user experience and join our community of professionals:
Recommendation
SAP provides you with the SAP Community platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.
You cannot find the answers you are looking for? Contact our community of experts. Share your SAP user experience and feedbacks.
Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.