Errors which occur when an SAP CC user manages some customer management areas with
the SAP CC Core Tool user interface:
Notes
These operations are only available in the SAP CC Core Tool user interface when the
system landscape includes SAP CRM or SAP ERP systems.
These errors must not be visible by an SAP CC user.
To continue your troubleshooting investigations, select the error code signaled in the operation response replied by the SAP CC system:
| Error Code | Message | Action |
|---|---|---|
| CUSTOMERMANAGEMENTAREA-1 | The name of the customer management area at index {0} is missing. | Add a name to the customer management area. |
| CUSTOMERMANAGEMENTAREA-2 | The name of the customer management area at index {0} is empty. | Set the name of the customer management area. |
| CUSTOMERMANAGEMENTAREA-3 | The name "{0}" of the customer management area at index {1} is already used by another customer management area at index {2}. | Change the name of the customer management area. |
| CUSTOMERMANAGEMENTAREA-4 | The name of the ERP JCo destination in the customer management area at index {0} is missing. | Add a name of ERP JCo destination to the customer management area. |
| CUSTOMERMANAGEMENTAREA-5 | The name of the ERP JCo destination in the customer management area at index {0} is empty. | Set the name of the ERP JCo destination in the customer management area. |
| CUSTOMERMANAGEMENTAREA-6 | The name "{0}" of the ERP JCo destination in the customer management area at index {1} matches no existing ERP JCo destination. | Set an existing ERP JCo destination name to the customer management area. |
| CUSTOMERMANAGEMENTAREA-7 | The name of the CRM JCo destination in the customer management area at index {0} is empty. | Set the name of the CRM JCo destination in the customer management area. |
| CUSTOMERMANAGEMENTAREA-8 | The name "{0}" of the CRM JCo destination in the definition at index {1} matches no existing CRM JCo destination. | Set an existing CRM JCo destination name to the customer management area. |
| CUSTOMERMANAGEMENTAREA-9 | The name of the default customer management area is empty in the customer management area list. | Set the name of the default customer management area in the customer management area list. |
| CUSTOMERMANAGEMENTAREA-10 | The name "{0}" of the default customer management area matches no customer management area name in the customer management area list. | Set a valid default customer management area or change the name of a customer management area to the default customer management area name. |
| CUSTOMERMANAGEMENTAREA-11 | The customer management area list is missing in the maintain operation. | Add the customer management area list to the maintain operation request. |
| CUSTOMERMANAGEMENTAREA-12 | The customer management area "{0}" cannot be removed because it is still used by at least one subscriber account. | Delete all the subscriber accounts that use this customer management area. |
The SAP CC system fills in the error message dynamically with relevant information. {0} marks such an information entry.