Log Message: com.sap.SCC.core_server.000580

Message (WARNING)

Syntax

Guider instance is not configured to store the unique identifier of subscriber accounts in the guiding cache

Severity

Warning

Detailed Information (APPS_COMMON Log)

This guider instance is not configured to store the unique identifier of subscriber accounts related to accessible charges in the guiding cache and cannot thus provide it in responses to guiding requests.

Possible Impacts

The vertical scalability of the rater instances will not be optimal.

Next Steps (Troubleshooting)

This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

Execute the procedure "Enhancement of the vertical scalability of rater instances" described in the SAP CC Upgrade Guide.

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