com.sap.SCC.core_server.000572 (SAP CC 5.0 Log Messages)

Log Message Reference and Error Troubleshooting

Log Message: com.sap.SCC.core_server.000572

Message (ERROR)

Syntax

Data file [{file}] cannot be archived due to an error during cleaning

Legend

{file}:: The data file to archive

Severity

Error

Detailed Information (APPS_COMMON Log)

An error occurred during the cleaning of the data file before its archiving. The possible errors are (but not restricted to):

I/O error (e.g. there is not enough space in the file system)
File format error (e.g. when a crash occurs during data file compression)

Possible Impacts

The data file is set in error ("cleanErr" file extension) and will not be available for the bulkloader instance or for the third-party system.

Next Steps (Troubleshooting)

This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

If the data file is not corrupted (e.g. when the error is due to insufficient space in the file system):

Rename the erroneous file to remove the cleaning error extension (".cleanErr")
Restart the rater instance, to make the data file be cleaned again when the associated channel will be used

You could disable the compression of the data files in the bulkWriter CIF processors.

Set the deflate parameters to false (XXX_DEFLATE) for the rater bulkWriter CIF processors
Restart your system to activate this configuration

You could elevate the trace level to have detailed information when this error occurs.

Enable and configure the generation of traces
Set up the trace severity threshold to PATH
Ensure that the tracing domain for the bulk loading mechanism (BLK) is enabled
After the error occurs, analyze the technical information in the trace messages
Correct the error(s)

SAP User Experience

Enrich your SAP user experience and join our community of professionals:

Questions and Answers for SAP Convergent Charging

Recommendation

SAP provides you with the SAP Community platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.

You cannot find the answers you are looking for? Contact our community of experts. Share your SAP user experience and feedbacks.

Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.