com.sap.SCC.core_server.000465 (SAP CC 5.0 Log Messages)

Log Message Reference and Error Troubleshooting

Log Message: com.sap.SCC.core_server.000465

Message (FATAL)

Syntax

No {ipAddressVersion} address found for the hostname {hostname}

Legend

{hostname}:: the name of the host to be resolved
{ipAddressVersion}:: The version of the IP addresses to be used

Severity

Fatal error

Detailed Information (Network and Communication Log)

The host name configured in the instance map cannot be resolved as an IP address. The version of the resolved IP addresses, IP v4 or IP v6, does not correspond to the expected IP address version. For example, the configured IP address version is "FORCE_IPV4" but only IPV6 addresses have been resolved.

Possible Impacts

This instance of the SAP CC Core Server system will not start.

Next Steps (Troubleshooting)

This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

Export the parameter configuration from the database
Change the value of the parameter 'IP_ADDRESS_VERSION' according to your network configuration
Import the parameter configuration to the database

Additional Information

Instance Map

The instance map lists all the instances of an SAP CC system deployed in your system landscape. It is managed by the master dispatcher instance.

View the current instance map with the SAP CC Admin+ user interface
Export the instance map with the SAP CC Setup Tool user interface

SAP User Experience

Enrich your SAP user experience and join our community of professionals:

Questions and Answers for SAP Convergent Charging

Recommendation

SAP provides you with the SAP Community platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.

You cannot find the answers you are looking for? Contact our community of experts. Share your SAP user experience and feedbacks.

Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.