Log Message: com.sap.SCC.core_server.000340

Message (ERROR)

Syntax

Rater instance cannot send the expiration alert response because the connection to the client is down

Severity

Error

Detailed Information (APPS_COMMON Log)

An expiration alert has been triggered by an SAP CC user or by the scheduler of the updater instance in the SAP CC Core Server system. The rater instance, which handles this operation, cannot send the response to the client application or system due to a communication error.

Possible Impacts

The client application (or system) is not informed about the result of the expiration alert.

Next Steps (Troubleshooting)

This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

Verify that:

  • the network is available
  • the dispatcher instance is started

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