Log Message: com.sap.SCC.core_server.000321

Message (WARNING)

Syntax

Connection to the master dispatcher instance is down: Activation process is stopped

Severity

Warning

Detailed Information (Common Infrastructure Log)

The connection to the master dispatcher instance of the SAP CC Core Server system has been lost. This rater instance cannot perform the provider contract activation process and will stop the process execution.

Possible Impacts

Some provider contracts may not have been activated in customer master data.

Next Steps (Troubleshooting)

This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

Check the network connections between this rater instance and the dispatcher instances of the SAP CC system.

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