Errors related to the import or the export of subscriber data. Subscriber data (or
customer related data) consists in:
Note that the import and the export of subscriber data are mainly used during a migration.
To continue your troubleshooting investigations, select the error code signaled in the operation response replied by the SAP CC system:
| Error Code | Message | Action |
|---|---|---|
| SUBSCRIBERDATA-1 | The Subscriber Data type is missing or invalid. | Fill the Subscriber Data type with a correct value. |
| SUBSCRIBERDATA-2 | The Subscriber Data id is missing. | Fill the Subscriber Data id. |
| SUBSCRIBERDATA-3 | No Subscriber Data found for id ''{0}'' and type ''{1}''. | Fill the Subscriber Data id and type with a correct value. |
| SUBSCRIBERDATA-4 | Cannot import Counter Snapshots for Subscription ''{0}'' because it does not exist. | Correct the Subscription id of the Counter Snapshot to import. |
| SUBSCRIBERDATA-5 | Cannot import Counter Snapshots for Subscription ''{0}'' because it is not of type offline. | None. |
| SUBSCRIBERDATA-6 | Cannot import Counter Snapshots for Subscription ''{0}'' because no Subscription is defined in the Snapshot for date ''{1}''. | None. |
| SUBSCRIBERDATA-7 | Cannot import Counter Snapshots for Subscription ''{0}'' because the Sub-Subscription ''{1}'' does not exist. | Correct the id of the Sub-Subscription with an valid name, or remove the invalid Sub-Subscription. |
| SUBSCRIBERDATA-8 | Cannot import Counter Snapshots for Subscription ''{0}'' because the Charge ''{1}'' does not exist. | Correct the id of the Charge with an valid name, or remove the invalid Charge. |
| SUBSCRIBERDATA-9 | Cannot import Counter Snapshots for Subscription ''{0}'' because the Counter name ''{1}'' is not valid. | Correct the name of the invalid Counter. |
| SUBSCRIBERDATA-10 | Cannot import Access ''{1}''/''{2}'' for Subscription ''{0}'' because there are overlapped periods. | Correct the Access chronology. |
| SUBSCRIBERDATA-11 | Cannot import Access ''{1}''/''{2}'' for Subscription ''{0}'' because a period overlaps the existing Access. | Correct the Access chronology. |
| SUBSCRIBERDATA-12 | Cannot import Subscription ''{0}'' because the chronology is invalid. | None. |
| SUBSCRIBERDATA-13 | The Subscriber Data owner is missing. | Fill the Subscriber Data owner. |
| SUBSCRIBERDATA-14 | Cannot import Counter Snapshots for Subscription ''{0}'' because the dates ''{1}'' and ''{2}'' are not consecutive. | Correct the dates of the Counter Snapshots. |
The SAP CC system fills in the error message dynamically with relevant information. {0} marks such an information entry.
