Errors which occur when implementing operations dedicated to the management of the
initial state of prepaid accounts in subscriber accounts during the migration
of master data related to end customers.
Note
Refer to the specifications of the SAP CC Web Services for more information about the necessary Customizing activities
to implement a customer data migration.
To continue your troubleshooting investigations, select the error code signaled in the operation response replied by the SAP CC system:
| Error Code | Message | Action |
|---|---|---|
| PREPAIDACCOUNTSTATE-1 | The prepaid account ID is missing in the prepaid account reference specified in the operation request. | Specify a prepaid account identifier in the prepaid account reference. |
| PREPAIDACCOUNTSTATE-2 | The subscriber account ID is missing in the prepaid account reference specified in the operation request. | Specify a subscriber account identifier in the prepaid account reference. |
| PREPAIDACCOUNTSTATE-3 | The amount is missing in the operation request. | Specify the amount in the operation operation. |
| PREPAIDACCOUNTSTATE-4 | The amount value is missing in the operation request. | Specify the amount value in the operation request. |
| PREPAIDACCOUNTSTATE-5 | The subscriber account "{0}" specified in the operation request does not exist. | Change the subscriber account ID to an existing subscriber account. |
| PREPAIDACCOUNTSTATE-6 | The prepaid account "{0}" does not exist in the subscriber account "{1}". | Check that the prepaid account ID belongs to this subscriber account or determine another prepaid account or another subscriber account. |
| PREPAIDACCOUNTSTATE-7 | The currency code "{0}" specified in the operation request does not correspond to the currency code "{1}" of the balance of the prepaid account. | Change the currency in the operation request to the currency of the balance of the prepaid acccount. |
The SAP CC system fills in the error message dynamically with relevant information. {0} marks such an information entry.