Log Message: com.sap.SCC.ct.000011
Message (FATAL)
Syntax
SAP CC Communications Taxing Server system cannot start due to a JCo communication
error: {errorMessage}
Legend
- {errorMessage}:
- The error message
Severity
Fatal errorDetailed Information (SAP CC System Configuration Log)
The unique instance of the SAP CC Communications Taxing Server system could not start due to an error in the JCo communication
Possible Impacts
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
Troubleshoot your SAP CC Communications Taxing Server system to identify a possible cause:
- Verify the configuration of the JCo connection
- Analyze the information in the previous log messages related to errors
- Analyze the technical information in the trace messages
- Correct the error(s)
- Re-launch the instance of the SAP CC system
Otherwise:
- Enable and configure the generation of traces
- Set up the trace severity threshold to PATH
- Re-launch the SAP CC Communications Taxing Server system
- Analyze the technical information in the trace messages
- Correct the error(s)
- Re-launch the SAP CC system
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Recommendation
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