Log Message: com.sap.SCC.core_server.000465
Message (FATAL)
Syntax
No {ipAddressVersion} address found for the hostname {hostname}
Legend
- {hostname}:
- the name of the host to be resolved
- {ipAddressVersion}:
- The version of the IP addresses to be used
Severity
Fatal errorDetailed Information (Network and Communication Log)
The host name configured in the instance map cannot be resolved as an IP address.
The version of the resolved IP addresses, IP v4 or IP v6, does not correspond to the
expected IP address version.
For example, the configured IP address version is "FORCE_IPV4" but only IPV6 addresses have been resolved.
Possible Impacts
This instance of the SAP CC Core Server system will not start.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
- Export the parameter configuration from the database
- Change the value of the parameter '
IP_ADDRESS_VERSION' according to your network configuration - Import the parameter configuration to the database
Additional Information
Instance Map
The instance map lists all the instances of an SAP CC system deployed in your system landscape. It is managed by the master dispatcher instance.
- View the current instance map with the SAP CC Admin+ user interface
- Export the instance map with the SAP CC Setup Tool user interface
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