Log Message: com.sap.SCC.core_server.000458
Message (FATAL)
Syntax
Cannot initialize the SSL protocol for communications via the Web Services
Severity
Fatal errorDetailed Information (SAP CC System Log)
An error occurred while configuring SSL for the Web Services (WS) technical interface of SAP Convergent Charging.
Possible Impacts
This instance of the SAP CC Core Server system will not start.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
Use the SAP CC Setup Tool user interface to:
- Verify the validity of the private key and certificate used for the security of the Web Services technical interface. Import new ones if needed using the 'keyentry import' command of Setup Tool.
-
Verify the validity of the trusted certificates configured for the Web Services technical interface.
Import new ones if needed using the 'certentry import' command
.
Additional Information
Consult the:
- SAP CC Security Guide
-
Refer to the
keyentry importcommand and the management of the key entries for secured services. -
Refer to the
certentry importcommand and the management of the client certificate entries for secured services.
SAP User Experience
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Recommendation
SAP provides you with the SAP Community Network (SCN) platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.
Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.

