Log Message: com.sap.SCC.core_server.000345
Message (ERROR)
Syntax
Cannot contact the BART server to open the rerating session
Severity
ErrorDetailed Information (APPS_COMMON Log)
The rerating external system is BART Server of SAP CC. Cannot open the rerating session due to a communication error with the BART Server system.
Possible Impacts
The operations performed by BART are unavailable.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
Verify that:
- the BART Server system is started
- the status of the network
SAP User Experience
Enrich your SAP user experience and join our community:
Recommendation
SAP provides you with the SAP Community Network (SCN) platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.
Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.