Log Message: com.sap.SCC.core_server.000329
Message (ERROR)
Syntax
Cleanup process cannot clean [{suacOid}] due to error: {errorMessage}
Legend
- {suacOid}:
- The subscriber account OID
- {errorMessage}:
- The error message
Severity
ErrorDetailed Information (Common Infrastructure Log)
This rater instance of the SAP CC Core Server system cannot cleanup the sessions for the subscriber account identified by its internal object identifier.
Possible Impacts
The sessions for this subscriber account cannot be removed from database. Further ratings on this subscriber account will be refused.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
- Verify the configuration of the price plan.
- Verify the error message to determine the cause.
- Archive the log messages and the trace messages.
- Contact your SAP Support Team.
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