Log Message: com.sap.SCC.core_server.000309
Message (ERROR)
Syntax
Some reachable servers did not acknowledge the fire expiration alerts order before
timeout expiration with following reason: [{errorMessage}]
Legend
- {errorMessage}:
- The error message
Severity
ErrorDetailed Information (Common Infrastructure Log)
An internal message to run the process triggering the expiration alerts was sent to all rater instances. However not all running rater instances acknowledged the request.
Possible Impacts
Some rater instances may not trigger the expiration alerts process.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
Verify the error message to determine the cause
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