Log Message: com.sap.SCC.core_server.000277
Message (WARNING)
Syntax
Authentication attempt with login [{login}] from [{sourceAddress}] was refused. Reason: {reasonCode}
Legend
- {login}:
- The user login
- {sourceAddress}:
- The source address or IP
- {reasonCode}:
- The reason code
Severity
WarningDetailed Information (Security Log)
An SAP CC user tried to log on to the system, however the attempt was refused. The reason is not known or unexpected.
This security message is intended to warn of a possible attack and should be investigated by the administrator.
Possible Impacts
The operation request is rejected by the SAP CC system.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
- Check the user roles and authorizations
- Contact your SAP Support Team to investigate on this specific reason code
Recommendation
Contact your SAP Support Team at support.sap.com/incident.
You can create a customer message and report an incident in SAP Support Portal.
Use IS-CC as SAP Component identifier dedicated to your SAP Convergent Charging software product.
SAP User Experience
Enrich your SAP user experience and join our community:
Recommendation
SAP provides you with the SAP Community Network (SCN) platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.
Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.