Log Message: com.sap.SCC.core_server.000091
Message (FATAL)
Syntax
Cannot retrieve the instance map from the database because of an SQL manager error:
{errorDescription}
Legend
- {errorDescription}:
- The error description
Severity
Fatal errorDetailed Information (Database System Log)
This instance of the SAP CC Core Server system was unable to retrieve the instance map from the database because of an error encountered by its SQL Manager. The error is detailed in the log message.
Possible Impacts
This instance of the SAP CC Core Server system will not start.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
Correct the error indicated in the log message.
Additional Information
Instance Map
The instance map lists all the instances of an SAP CC system deployed in your system landscape. It is managed by the master dispatcher instance.
- View the current instance map with the SAP CC Admin+ user interface
- Export the instance map with the SAP CC Setup Tool user interface
SAP User Experience
Enrich your SAP user experience and join our community:
Recommendation
SAP provides you with the SAP Community Network (SCN) platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.
Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.

