com.sap.SCC.core_server.000005 (SAP CC 4.0 Log Messages)

Log Message Reference

Log Message: com.sap.SCC.core_server.000005

Message (FATAL)

Syntax

Out of memory in thread [{threadName}]

Legend

{threadName}:: The thread name where the exception occurred

Severity

Fatal error

Detailed Information (SAP CC System Configuration Log)

The instance of the SAP CC Core Server system cannot allocate more memory.

Possible Impacts

This instance of the SAP CC Core Server system will not start.

Next Steps

This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

Correct the startup configuration file (jstart.config) of the instance of the SAP CC Core Server system:

Check the JVM option (the javaParameters key) in this file. This key includes the declaration of various system properties.
Insert or adjust the -Xmx= entry as stated in the log message
Save the file

Check the other instances of the SAP CC system.

Restart this instance of the SAP CC system.

Additional Information

Startup Configuration File (jstart.config)

Each instance of the SAP CC Core Server system uses a startup configuration file (jstart.config) to start. The system instance gets the JVM options necessary for the Java runtime environment.

You set up the JVM options in this startup configuration file.

Consult the SAP CC 4.0 Configuration Guide to know how to administer this file.

SAP User Experience

Enrich your SAP user experience and join our community:

SAP hybris Billing

Convergent Charging

Recommendation

SAP provides you with the SAP Community Network (SCN) platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.

Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.