Log Message: com.sap.SCC.core_client.000025
Message (ERROR)
Syntax
Could not find a request handler. Unknown topic {topic} for the request {request} and the client cannot be informed because of a communication error.
Legend
- {topic}:
- The topic
- {request}:
- The request
Severity
ErrorDetailed Information (APPS_COMMON Log)
The remote client may not receive the answer.
Possible Impacts
The client waits indefinitely for the answer. It may be blocked.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
- Archive the log messages and the trace messages
- Contact your SAP Support Team
Recommendation
Contact your SAP Support Team at support.sap.com/incident.
You can create a customer message and report an incident in SAP Support Portal.
Use IS-CC as SAP Component identifier dedicated to your SAP Convergent Charging software product.
SAP User Experience
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Recommendation
SAP provides you with the SAP Community Network (SCN) platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.
Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.