Create or Change a Subscriber Account

Service Operation (WS)

Definition

To create or change a subscriber account without dealing with its prepaid accounts and external accounts

Technical Data

Software Product and Version	SAP Convergent Charging 2022
Technical Details	subscriberAccountMaintain
Namespace	http://provisioning.ws.highdeal.com/
Proxy Instance in SAP CC System	Updater
Service Operation Version	0
User Operation Auditing	Yes
Audit Domain	CUSTOMER
Application Area	IS-CC
Direction	inbound
Mode	synchronous
Idempotency	true

Business Context and Use

This service operation is used in the provisioning context, by a Customer Relationship Management (CRM) application or another external provisioning system. This operation is used to create or change a subscriber account in SAP Convergent Charging.

Business Partner Management

Your CRM application or another provisioning system manages master data related to the business partners and replicates data in SAP CC by maintaining some subscriber data for end customers of the service provider. Data includes: Subscriber accounts, subscriber mapping tables, subscriber range tables.

Related Service Operations

You can use the following operations to maintain subscriber accounts in bulk:

You can use the following operations to perform actions on a subscriber account:

Cancel a subscriber account

You can use the following operations to perform queries on existing subscriber accounts:

Consult the other operations available in this process component for managing:

Prepaid accounts
External accounts

Features

This operation maintains a subscriber account. If the subscriber account identified by its identifier does not exist then it is created. If the subscriber account identified by its identifier exists then it is modified.

Note

The additional information items are visible in the SAP CC Web Services. Implement this operation to create or change this data. Implement the Find subscriber accounts operation to retrieve this data.

Authorizations

To know the role that is expected in the user profile of the SAP CC user specified in your request messages, refer to the SAP CC Security Guide .

Error Handling

The SAP CC system may return an error classified into a category and an error stack detailing the issue and its cause.

Categories and Treatments to Implement

Consider the following error categories to design and implement the appropriate behavior of your connected application or system:

Error Category	Description	Error Handling
Already Exists	The data has to be created but another data already exists in the connected SAP CC system with the same type and the same identifier.	Applicable for this service operation: You implement the logging of this error to enable a system administrator or a consultant to investigate and resolve the issue. Data replication or data synchronization mechanisms may fail. Next follows a non-exhaustive list of errors related to the Already Exists category: The subscriber account already exists
Does Not Exist	The data to be modified or deleted does not exist in the connected SAP CC system.	Applicable for this service operation:
Invalid	The request or the data is invalid.	Applicable for this service operation: Next follows a non-exhaustive list of errors related to the Invalid category: The subscriber account cannot be maintained to comply with the object in the maintain request A field is invalid such as the tax info mode, the prepaid balance taxation type, the country code, or one of the EZTax info fields The subscriber account does not exist and a required field is missing such as the identifier, the identifier of the subscriber, or tax info
Incompatible Configuration	The configuration of the connected SAP CC system is not compatible with the data specified in the operation request and the scope of the request. Creating or correcting the prerequisite configuration data (master data, business data) has to be done in the SAP CC system with the Core Tool user interface or within your connected application or system.	Applicable for this service operation:
Prerequisite Missing	Another data mandatory for the operation is not available or is not compatible with the data specified in the operation request. Create a prerequisite for the data.	Applicable for this service operation: The prerequisite data is managed outside the SAP CC system.
Illegal State	The operation request is valid but was rejected because of the current state of the data in the connected SAP CC system which prevents the execution of the request. The current state of the complete system can be also the origin of the error.	Applicable for this service operation: The request will not succeed without a required manual correction or change in the SAP CC system. You implement error logging and manual retry mechanisms.
Temporary Illegal State	The valid request was rejected because of the temporary illegal state of the data in the connected SAP CC system. The data state may automatically change without any further notification. This is a subcategory of the Illegal State category. The state of a data is temporary illegal but the operation request can be sent again after a waiting period. The current state of the complete system can be also the origin of the error.	Applicable for this service operation: You can implement an automated resend function.

Note

This list of errors is not exhaustive: consider the technical details of the operation response.

Troubleshooting

Refer to the SAP CC Error Code Reference for more information about a returned error code and the corrective actions necessary for troubleshooting your implementation project.

Message Types

Consult the structures of the message types related to this service operation :

Prerequisites

There is no prerequisite.

Integration

There is no specific integration information.

Constraints and Integrity Conditions

There is no specific constraint.

Notes on SAP CC Implementation

You must have installed and configured the SAP CC Core Server system.

Configuration

Consult the SAP CC Configuration and Implementation Guide to know the necessary configuration or Customizing of the SAP CC system.

Before implementing SAP Convergent Charging in your SAP system landscape, you must configure the systems and the data (master data, business data).