The product documentation of SAP Convergent Charging 2020 includes the following database references depending on your business requirements and IT strategy:
All these specilized documents relate to SAP CC IEC Database.
SAP Convergent Charging supports several database technologies and suppliers. Some features and capabilities of SAP CC require specialized technology, edition, version, or license of the RDBMS in your SAP system landscape.
Refer to the SAP CC 2020 Product Availability Matrix (PAM) in PAM for more information about the available RDBMS products, versions, and options.
SAP CC IEC Database is the back-end database of SAP CC Import/Export Connector (IEC) of the SAP Convergent Charging software product provided by SAP for your industries.
It contains transactional data related to the business managed by an import/export connector (IEC) application customized in the system landscape:
You implement the IEC database in an offline charging scenario to:
Note
In most cases, the IEC database is not installed in your system landscape. You need to install the IEC database only if you want an IEC application to collect and store some customer service usages in the form of extended chargeable items (XCIs).
Consult the documentation of the CAT Tool user interface for more information about the use of the Export to Database Action and the Import XCI from Database Action components in a scenario script.
Recommendation
Note that other implementations are now preferred such as using SAP CC BART Server or SAP Convergent Invoicing (SAP CI) with the Consumption Item Management function enabled in SAP ERP/FI-CA.
Refer to the SAP CC 2020 Application Help for more information.
SAP CC IEC Database supports the following database technologies:
Caution
Direct SQL queries on the database are not allowed. Do not modify the data stored in the database system.
Consult first your customer project team during the implementation phase of SAP CC.
Important Note
SAP does not recommend that you use direct SQL queries for statistics or monitoring.
Consult first your SAP Support Team.
To implement this database in your SAP system landscape, consider the following activities:
Refer to the SAP CC 2020 Tuning and System Configuration Guide and Sizing Guidelines for SAP Convergent Charging for information about the the translation of your business requirements and IT strategy into hardware requirements based on predictions considering:
The sizes of the hardware and database are influenced by both business aspects and technological aspects.
Notes
Refer to the Installation Information for SAP Convergent Charging 2020 for information about the installation preparations, initial installation, and follow-up activities of this database system in your SAP CC system landscape.
Note
Refer to the information provided by the database supplier.
Refer to the SAP CC 2020 System Parameter Reference and System Configuration Information for SAP Convergent Charging 2020 for more information about the configuration in SAP CC that relates to the databases. See the SQLHELPER_LOGIN system parameter.
During the project implementation phase or during the productive operation phase, consider the following activities:
Refer to the information provided by the database supplier for more information about the software maintenance of your database systems.
Note
The software maintenance of SAP Convergent Charging may change the database schema or the stored data. When the SAP CC system administrator implements a support package (SP) or a patch level of SAP Convergent Charging, the maintenance procedures modify the back-end database. Refer to the delivery notes (SAP Notes) provided with the new versions of SAP CC.
Install and use DBA Cockpit in SAP Solution Manager to monitor the back-end databases of SAP Convergent Charging. Refer to the Operations Information for SAP Convergent Charging 2020 for more information.
You can monitor the performance and health metrics reported by the instances of the running SAP CC Core Server system. These instances are connected to the back-end database system and manage several internal functions. By using CA Introscope for SAP in SAP Solution Manager, you can view the back-end activities that relate to the database commits, rollbacks, and prepared SQL statements.
See the {Database Name} on {Hostname} ({Database Type} DB) metric node in the SAP CC 2020 Metric Reference and Performance Troubleshooting for more information and user assistance.
| Communication | From Logs | Performance |
|---|---|---|
|
You use SAP Solution Manager to detect connection or communication problems. You use the SAP CC Admin+ user interface: |
You use the logs of the database system. You use the logs and traces recorded in the SAP CC system. |
You use SAP Solution Manager. |
For more information and user assistance, consult the related product documentation of SAP Convergent Charging 2020 on SAP Help Portal.
For more information during the project implementation phase, refer to the:
For more information during the productive operation phase, refer to the:
Note
Refer to the appropriate SAP Note before updating your back-end database system when implementing a support package (SP) or a patch level of the SAP Convergent Charging software.
For more information during the upgrade phase, refer to the:
For more information about the business services, features, processes, and functions of SAP Convergent Charging, consult the:
