Mobile Application Parameter Settings for the Supervisor Module

Context

The Supervisor feature is called PM_SUPERVISOR_MODE. By default, the feature is not enabled.

To configure the supervisor options for SAP Service and Asset Manager, use the SUPERVISOR parameter group and the following parameters within the group:

Procedure

  1. Using the ConfigPanel, navigate to Start of the navigation pathMobile Application Configuration Next navigation step Parameters tabEnd of the navigation path. In the left column, Defined Mobile Applications, select your application.

    The Parameter List populates with a list of all parameters for the application.

  2. The supervisor parameters are found in the SUPERVISOR group. You can scroll down to find the parameter, or perform a search using the Search box. Highlight the parameter you want to configure and click the Change button.

  3. Make desired parameter changes as follows:
    1. AssignmentModel: Set according to how your team is maintained and based on your team assignment type configuration:

      • For team assignment types 1 or 3, set the value to W or <blank>.

      • For team assignment type 2, set the value to O.

    2. PromptForSignature: Set the parameter to Y if signature capability is needed for supervisor approval.
    3. PromptForTime: Set the parameter to Y if time capture is needed when the supervisor is executing the approval process.
  4. Locate the parameter group USER_AUTHORIZATIONS. The parameter SupervisorRole is optional and is blank by default. You can configure it in one of the following ways:

    • Set the Parameter Value field:

      • <blank>: The parameter is ignored

      • Y: Supervisor. If set, the current user has the role of Supervisor and the UserRoles entity set is ignored.

      • N: Technician. If set, the current user has the role of Technician and the UserRoles entity set is ignored.

    • Use the authorization check rule /SMFND/CL_CORE_AUTH_CHECK_RU and corresponding authorization object to check if the user is a supervisor. If the parameter is enabled, it determines if the logged-in user is a supervisor or not in the application. Be sure to check the Use Rule box if you're using an authorization check rule.

    • Use the position org ID defined in the POSITION_ROLE_TYPE data filter rule in the SAM2210_USER_ROLE OMDO. By default, the data filter rule is blank. See Supervisor Roles and Team Assignment Type Configuration for information on creating a position role type data filter rule.

  5. Save your changes.
  6. Use the SAP GUI transaction SU3 to assign parameters depending on assignment types:
    1. VAP: Main work center for maintenance tasks. Assign the work center of the user to this parameter when using team assignment type 1 or 3.
    2. /MERP/SUPVR_ORGID: Configure this parameter when using team assignment 2 as follows:

      • For a supervisor, configure with the org ID of the supervisor.

      • For a technician, configure with the org ID of the supervisor, which typically is the same as the org ID of the technician.