Disabling an Authenticator Account on Your Mobile Devices

Context

You can disable the authenticator account on your mobile devices in one of the following ways:

By contacting your system administrator.
You need to contact your system administrator if any of your devices are lost or stolen for example.
By completing the steps in the Mobile Device Setup UI.
You need at least one device containing this account so that you can provide a valid passcode.

Log on to the Mobile Device Setup UI at http(s)://<host>:<port>/otp.

Note

This is a self-service application that your administrator should provide to you by e-mail or as a link.
Choose the Disable Account link.

Another page opens,providing instructions about how to disable your account.
Enter a passcode for this account and choose the Disable Account button.
If the process is successful, you receive the message Account disabled; delete the account from all devices at the top of the main page.
Delete the account on all devices.

You have to do this manually because the account is not automatically removed from your devices.