Setting Up an Authenticator Account on Your Mobile Device

To use an authenticator application on your mobile device, you have to set up an account. You can set up the account on multiple mobile devices.

Note

Due to your user account having a limited validity period, you have to disable the account and set it up again on all your mobile devices when it is about to expire.

Depending on the validity and expiration period set in the One-Time Password Administration UI, following operations are allowed:

Secret Key Validity

Can use the passcode for authentication?

Can register new device on the Mobile Device Setup page?

Can disable device on the Mobile Device Setup page?

Expiration Warning Period is not reached

 Yes Yes Yes

During Expiration Warning Period

 Yes

Warning is shown

No

You can disable the registered device and then create a new registration.

Yes

Secret key has expired

 No

Error message is shown that the registration has expired

No

You can disable the registered device and then create a new registration.

Yes

For security reasons, passcode of expired device is required

Context

You can use any compatible authenticator application. Perform the setup by scanning a QR code or by entering a secret key.

Procedure

  1. Log on to the Mobile Device Setup UI at http(s)://<host>:<port>/otp.
    Note

    This is a self-service application that your administrator should provide to you by e-mail or as a link.

  2. Install the authenticator application on your mobile device.
  3. Choose Set Up Account on Device in the Mobile Device Setup UI.

    This operation opens a page with instructions how to set up the account on your device.

    Note

    If you have already set up the account on another device, the application will prompt you to enter a passcode generated by the device.

  4. Follow the instructions on the page.

    Once the setup has been completed, you receive the message Account setup completed at the top of the main page.

Related Information