de.hybris.platform.ticket.strategies.impl

Class AsyncTicketEmailStrategy

java.lang.Object

de.hybris.platform.ticket.strategies.impl.AsyncTicketEmailStrategy

All Implemented Interfaces:

TicketEventEmailStrategy

public class AsyncTicketEmailStrategy
extends java.lang.Object
implements TicketEventEmailStrategy

Constructor Summary

Constructors

Constructor and Description
AsyncTicketEmailStrategy()

Method Summary

Modifier and Type	Method and Description
protected I18NService	getI18NService()
protected ModelService	getModelService()
protected TaskService	getTaskService()
void	sendEmailsForAssignAgentTicketEvent(CsTicketModel ticket, CsTicketEventModel event, CsEmailRecipients recipientType) Send emails an email to the cs agent or agent group.
void	sendEmailsForEvent(CsTicketModel ticket, CsTicketEventModel event) Send emails relating to the specified event.
void	setI18NService(I18NService i18NService)
void	setModelService(ModelService modelService)
void	setTaskService(TaskService taskService)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

AsyncTicketEmailStrategy

public AsyncTicketEmailStrategy()

Method Detail

sendEmailsForEvent

public void sendEmailsForEvent(CsTicketModel ticket,
                               CsTicketEventModel event)

Description copied from interface: TicketEventEmailStrategy

Send emails relating to the specified event. It is down to the implementation of this interface to identify how / who what etc. emails should be sent for the given event

Specified by:

sendEmailsForEvent in interface TicketEventEmailStrategy

Parameters:

ticket - The ticket the email relates to

event - The event to send an event for

sendEmailsForAssignAgentTicketEvent

public void sendEmailsForAssignAgentTicketEvent(CsTicketModel ticket,
                                                CsTicketEventModel event,
                                                CsEmailRecipients recipientType)

Description copied from interface: TicketEventEmailStrategy

Send emails an email to the cs agent or agent group.

Specified by:

sendEmailsForAssignAgentTicketEvent in interface TicketEventEmailStrategy

getTaskService

protected TaskService getTaskService()

setTaskService

public void setTaskService(TaskService taskService)

getModelService

protected ModelService getModelService()

setModelService

public void setModelService(ModelService modelService)

getI18NService

protected I18NService getI18NService()

setI18NService

public void setI18NService(I18NService i18NService)