| Modifier and Type | Method and Description |
|---|---|
ConversationData |
ConversationFacade.closeConversation(java.lang.String uid)
Closes a conversation for given uid
|
ConversationData |
ConversationFacade.getConversationById(java.lang.String conversationId)
Gets Conversation by Id
|
ConversationData |
ConversationFacade.pickConversation(java.lang.String conversationId)
pick Conversation by Customer Support Agent
|
ConversationData |
ConversationFacade.sendMessage(ConversationMessageListData conversationMessage)
Send message
|
| Modifier and Type | Method and Description |
|---|---|
java.util.List<ConversationData> |
ConversationFacade.getConversationsForCustomer()
Gets conversations for customer
|
java.util.List<ConversationData> |
ConversationFacade.getOpenConversations()
Gets Todo list of the Customer Support Agent
|
java.util.List<ConversationData> |
ConversationFacade.getUnassignedConversations()
Gets Unassigned conversations of agent
|
| Modifier and Type | Method and Description |
|---|---|
boolean |
ConversationFacade.isConversationAccessible(ConversationData conversation)
Check the specific conversation if is accessible
|
| Modifier and Type | Method and Description |
|---|---|
ConversationDataList |
ConversationFacade.getConversationDataList(java.util.List<ConversationData> conversations)
get conversation data list
|
| Modifier and Type | Method and Description |
|---|---|
java.util.List<ConversationData> |
ConversationDataList.getConversations() |
| Modifier and Type | Method and Description |
|---|---|
void |
ConversationDataList.setConversations(java.util.List<ConversationData> conversations) |
| Modifier and Type | Method and Description |
|---|---|
ConversationData |
DefaultConversationFacade.closeConversation(java.lang.String uid) |
ConversationData |
DefaultConversationFacade.getConversationById(java.lang.String conversationId) |
ConversationData |
DefaultConversationFacade.pickConversation(java.lang.String conversationId) |
ConversationData |
DefaultConversationFacade.sendMessage(ConversationMessageListData conversationMessage) |
| Modifier and Type | Method and Description |
|---|---|
protected Converter<ConversationModel,ConversationData> |
DefaultConversationFacade.getConversationConverter() |
protected Converter<java.util.List<ConversationData>,ConversationDataList> |
DefaultConversationFacade.getConversationListConverter() |
java.util.List<ConversationData> |
DefaultConversationFacade.getConversationsForCustomer() |
java.util.List<ConversationData> |
DefaultConversationFacade.getOpenConversations() |
java.util.List<ConversationData> |
DefaultConversationFacade.getUnassignedConversations() |
| Modifier and Type | Method and Description |
|---|---|
boolean |
DefaultConversationFacade.isConversationAccessible(ConversationData conversation) |
| Modifier and Type | Method and Description |
|---|---|
ConversationDataList |
DefaultConversationFacade.getConversationDataList(java.util.List<ConversationData> conversations) |
void |
DefaultConversationFacade.setConversationConverter(Converter<ConversationModel,ConversationData> conversationConverter) |
void |
DefaultConversationFacade.setConversationListConverter(Converter<java.util.List<ConversationData>,ConversationDataList> conversationListConverter) |
| Modifier and Type | Method and Description |
|---|---|
void |
ConversationPopulator.populate(ConversationModel source,
ConversationData target) |
| Modifier and Type | Method and Description |
|---|---|
void |
ConversationListPopulator.populate(java.util.List<ConversationData> source,
ConversationDataList target) |
| Modifier and Type | Method and Description |
|---|---|
protected ConversationListWsDTO |
MessageCenterCSController.mapConversationList(java.util.List<ConversationData> conversations) |
| Modifier and Type | Method and Description |
|---|---|
ConversationData |
MessageCenterCSValidator.checkIfConversationExists(java.lang.String conversationId) |
| Modifier and Type | Method and Description |
|---|---|
void |
MessageCenterCSValidator.checkIfConversationAccessible(ConversationData conversation) |
void |
MessageCenterCSValidator.checkIfConversationAssigned(ConversationData conversation) |
void |
MessageCenterCSValidator.checkIfConversationClosed(ConversationData conversation) |
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