| Modifier and Type | Method and Description |
|---|---|
protected TicketData |
AccountSupportTicketsPageController.populateTicketData(SupportTicketForm supportTicketForm)
Populated the data from the form bean to ticket data object.
|
| Modifier and Type | Class and Description |
|---|---|
class |
Y2C4CB2BTicketPopulator<SOURCE extends TicketData,TARGET extends ServiceRequestData>
Populator for B2B external customer id
|
| Modifier and Type | Method and Description |
|---|---|
void |
Y2C4CB2BTicketPopulator.populate(TicketData source,
ServiceRequestData target) |
| Modifier and Type | Class and Description |
|---|---|
class |
C4C2YTicketEventsPopulator<SOURCE extends ServiceRequestData,TARGET extends TicketData> |
class |
C4C2YTicketPopulator<SOURCE extends ServiceRequestData,TARGET extends TicketData>
ServiceRequestData -> TicketData populator, used for converting c4c data object to hybris one.
|
class |
Y2C4CTicketPopulator<SOURCE extends TicketData,TARGET extends ServiceRequestData>
TicketData -> ServiceRequestData populator
|
class |
Y2TicketMessageUpdatePopulator<SOURCE extends TicketData,TARGET extends Note>
TicketData -> Note populator,
Used for update calls
|
| Modifier and Type | Method and Description |
|---|---|
protected Converter<ServiceRequestData,TicketData> |
C4C2YTicketPopulator.getTicketEventConverter() |
| Modifier and Type | Method and Description |
|---|---|
void |
C4C2YTicketPopulator.setTicketEventConverter(Converter<ServiceRequestData,TicketData> ticketEventConverter) |
| Modifier and Type | Method and Description |
|---|---|
TicketData |
C4CTicketFacadeImpl.createTicket(TicketData ticket) |
TicketData |
C4CTicketFacadeMock.createTicket(TicketData o) |
TicketData |
C4CTicketFacadeImpl.getTicket(java.lang.String ticketId) |
TicketData |
C4CTicketFacadeMock.getTicket(java.lang.String ticketId) |
TicketData |
C4CTicketFacadeImpl.updateTicket(TicketData ticket) |
TicketData |
C4CTicketFacadeMock.updateTicket(TicketData o) |
| Modifier and Type | Method and Description |
|---|---|
Converter<TicketData,ServiceRequestData> |
C4CTicketFacadeImpl.getDefaultC4CTicketConverter() |
Converter<TicketData,ServiceRequestData> |
C4CTicketFacadeMock.getDefaultC4CTicketConverter() |
Converter<ServiceRequestData,TicketData> |
C4CTicketFacadeImpl.getTicketConverter() |
Converter<ServiceRequestData,TicketData> |
C4CTicketFacadeMock.getTicketConverter() |
SearchPageData<TicketData> |
C4CTicketFacadeImpl.getTickets(PageableData pageableData) |
SearchPageData<TicketData> |
C4CTicketFacadeMock.getTickets(PageableData pageableData) |
Converter<TicketData,Note> |
C4CTicketFacadeImpl.getUpdateMessageConverter() |
| Modifier and Type | Method and Description |
|---|---|
TicketData |
C4CTicketFacadeImpl.createTicket(TicketData ticket) |
TicketData |
C4CTicketFacadeMock.createTicket(TicketData o) |
TicketData |
C4CTicketFacadeImpl.updateTicket(TicketData ticket) |
TicketData |
C4CTicketFacadeMock.updateTicket(TicketData o) |
| Modifier and Type | Method and Description |
|---|---|
void |
C4CTicketFacadeImpl.setDefaultC4CTicketConverter(Converter<TicketData,ServiceRequestData> defaultC4CTicketConverter) |
void |
C4CTicketFacadeMock.setDefaultC4CTicketConverter(Converter<TicketData,ServiceRequestData> defaultC4CTicketConverter) |
void |
C4CTicketFacadeImpl.setTicketConverter(Converter<ServiceRequestData,TicketData> ticketConverter) |
void |
C4CTicketFacadeMock.setTicketConverter(Converter<ServiceRequestData,TicketData> ticketConverter) |
void |
C4CTicketFacadeImpl.setUpdateMessageConverter(Converter<TicketData,Note> updateMessageConverter) |
| Modifier and Type | Method and Description |
|---|---|
TicketData |
CustomerTicketingKeywordLibrary.createTicketWithTitleAndMessage(java.lang.String title,
java.lang.String message) |
TicketData |
CustomerTicketingKeywordLibrary.getTicketById(java.lang.String ticketId) |
TicketData |
CustomerTicketingKeywordLibrary.updateTicketByIdWithStatusAndMessage(java.lang.String ticketId,
java.lang.String status,
java.lang.String message) |
| Modifier and Type | Method and Description |
|---|---|
java.util.List<TicketData> |
CustomerTicketingKeywordLibrary.getTickets() |
| Modifier and Type | Method and Description |
|---|---|
TicketData |
TicketFacade.createTicket(TicketData ticketData)
Creates ticket.
|
TicketData |
TicketFacade.getTicket(java.lang.String ticketId)
Requesting for a ticket of a customer.
|
TicketData |
TicketFacade.updateTicket(TicketData ticketData)
Updates ticket
|
| Modifier and Type | Method and Description |
|---|---|
SearchPageData<TicketData> |
TicketFacade.getTickets(PageableData pageableData)
Requesting for all tickets of a customer.
|
| Modifier and Type | Method and Description |
|---|---|
TicketData |
TicketFacade.createTicket(TicketData ticketData)
Creates ticket.
|
TicketData |
TicketFacade.updateTicket(TicketData ticketData)
Updates ticket
|
| Modifier and Type | Class and Description |
|---|---|
class |
DefaultTicketListPopulator<SOURCE extends CsTicketModel,TARGET extends TicketData>
Converter implementation for
CsTicketModel as source and
TicketData as target type. |
class |
DefaultTicketPopulator<SOURCE extends CsTicketModel,TARGET extends TicketData>
Converter implementation for
CsTicketModel as source and
TicketData as target type. |
| Modifier and Type | Method and Description |
|---|---|
void |
DefaultTicketPopulator.populate(CsTicketModel source,
TicketData target) |
void |
DefaultTicketListPopulator.populate(CsTicketModel source,
TicketData target) |
protected void |
DefaultTicketPopulator.populateAssociatedTodata(CsTicketModel source,
TicketData target)
Populates the associates to object data.
|
| Modifier and Type | Field and Description |
|---|---|
protected java.util.Map<CsTicketState,java.util.function.BiFunction<CsTicketModel,TicketData,CsTicketModel>> |
DefaultCustomerTicketingFacade.stateChanges
Special map, that know what to do in case of status changed.
|
| Modifier and Type | Method and Description |
|---|---|
TicketData |
DefaultCustomerTicketingFacade.createTicket(TicketData ticketData) |
TicketData |
DefaultCustomerTicketingFacade.getTicket(java.lang.String ticketId) |
TicketData |
DefaultCustomerTicketingFacade.updateTicket(TicketData ticketData) |
| Modifier and Type | Method and Description |
|---|---|
protected Converter<CsTicketModel,TicketData> |
DefaultCustomerTicketingFacade.getTicketConverter() |
protected Converter<CsTicketModel,TicketData> |
DefaultCustomerTicketingFacade.getTicketListConverter() |
SearchPageData<TicketData> |
DefaultCustomerTicketingFacade.getTickets(PageableData pageableData) |
| Modifier and Type | Method and Description |
|---|---|
protected CsTicketParameter |
DefaultCustomerTicketingFacade.createCsTicketParameter(TicketData ticketData) |
TicketData |
DefaultCustomerTicketingFacade.createTicket(TicketData ticketData) |
protected java.util.List<MediaModel> |
DefaultCustomerTicketingFacade.getAttachments(TicketData ticketData) |
protected CsTicketState |
DefaultCustomerTicketingFacade.getCsStatus(TicketData data)
Matches TicketData.Status with CsTicketStatus, using statusMapping map.
|
TicketData |
DefaultCustomerTicketingFacade.updateTicket(TicketData ticketData) |
| Modifier and Type | Method and Description |
|---|---|
void |
DefaultCustomerTicketingFacade.setTicketConverter(Converter<CsTicketModel,TicketData> ticketConverter) |
void |
DefaultCustomerTicketingFacade.setTicketListConverter(Converter<CsTicketModel,TicketData> ticketListConverter) |
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