Tasks and Task Groups
Use
Within workflow you use tasks for the following purposes:
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To use methods of an object type in a workflow ( single-step task)
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As a framework for defining a workflow ( multistep task)
You use a task group to collect tasks used in a common context.
Prerequisites
To create a single-step task, you must know the methods to be executed with the task (see also: Maintenance of Reference to Object Method).
To create a multistep task, you must be familiar with the business process you wish to map as a workflow definition, its flow and its individual steps. When a workflow is created, the associated multistep task is created automatically as well.
Features
You can process tasks of the following types:
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Standard task (single-step task, task type TS)
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Customer task (single-step task, task type T)
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Workflow template (multistep task, task type WS)
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Workflow task (multistep task, task type WF)
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Task group (task type TG)
When a workflow task/customer task is copied, the task type is changed automatically to workflow template/standard task.
For more information, see Creating and Maintaining Tasks. Also see the relevant task type: