| Package | Description |
|---|---|
| de.hybris.platform.ticket.events.resource | |
| de.hybris.platform.ticket.model |
Contains generated models for each type of de.hybris.platform.ticket.jalo package.
|
| de.hybris.platform.ticket.service | |
| de.hybris.platform.ticket.service.impl | |
| de.hybris.platform.ticket.strategies | |
| de.hybris.platform.ticket.strategies.impl |
| Modifier and Type | Method and Description |
|---|---|
CsTicketResolutionEventModel |
CsTicketResolutionEventResource.getCsTicketResolutionEventModel()
Convenience method which just delegates to
AbstractResource.getResourceValue() |
protected CsTicketResolutionEventModel |
CsTicketResolutionEventResource.readResource(java.lang.String resourceId)
Gets the
CsTicketResolutionEventModel resource which is addressed by current resource request. |
| Modifier and Type | Method and Description |
|---|---|
java.util.Collection<CsTicketResolutionEventModel> |
CsTicketResolutionEventsResource.getCsTicketResolutionEventsCollection()
Convenience method which just delegates to
AbstractResource.getResourceValue() |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketResolutionEventResource.setCsTicketResolutionEventModel(CsTicketResolutionEventModel value)
Convenience method which just delegates to
#setResourceValue(CsTicketResolutionEventModel) |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketResolutionEventsResource.setCsTicketResolutionEventsCollection(java.util.Collection<CsTicketResolutionEventModel> value)
Convenience method which just delegates to
#setResourceValue(Collection) |
| Modifier and Type | Method and Description |
|---|---|
CsTicketResolutionEventModel |
CsTicketModel.getResolution()
Generated method - Getter of the
CsTicket.resolution attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketModel.setResolution(CsTicketResolutionEventModel value)
Generated method - Setter of
CsTicket.resolution attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
CsTicketResolutionEventModel |
TicketBusinessService.resolveTicket(CsTicketModel ticket,
CsInterventionType intervention,
CsResolutionType resolutionType,
java.lang.String note)
Resolve a ticket and add the associated resolution event.
|
CsTicketResolutionEventModel |
TicketBusinessService.resolveTicket(CsTicketModel ticket,
CsInterventionType intervention,
CsResolutionType resolutionType,
java.lang.String note,
java.util.Collection<MediaModel> attachments)
Resolve a ticket and add the associated resolution event.
|
| Modifier and Type | Method and Description |
|---|---|
CsTicketResolutionEventModel |
DefaultTicketBusinessService.resolveTicket(CsTicketModel ticket,
CsInterventionType intervention,
CsResolutionType resolutionType,
java.lang.String note) |
CsTicketResolutionEventModel |
DefaultTicketBusinessService.resolveTicket(CsTicketModel ticket,
CsInterventionType intervention,
CsResolutionType resolutionType,
java.lang.String note,
java.util.Collection<MediaModel> attachments) |
| Modifier and Type | Method and Description |
|---|---|
CsTicketResolutionEventModel |
TicketResolutionStrategy.resolveTicket(CsTicketModel ticket,
CsInterventionType intervention,
CsResolutionType resolutionType,
java.lang.String note)
Create a resolution event against a ticket and associate it with the ticket.
|
CsTicketResolutionEventModel |
TicketResolutionStrategy.resolveTicket(CsTicketModel ticket,
CsInterventionType intervention,
CsResolutionType resolutionType,
java.lang.String note,
java.util.Collection<MediaModel> attachments)
Create a resolution event against a ticket and associate it with the ticket.
|
| Modifier and Type | Method and Description |
|---|---|
CsTicketResolutionEventModel |
DefaultTicketResolutionStrategy.resolveTicket(CsTicketModel ticket,
CsInterventionType intervention,
CsResolutionType resolutionType,
java.lang.String note) |
CsTicketResolutionEventModel |
DefaultTicketResolutionStrategy.resolveTicket(CsTicketModel ticket,
CsInterventionType intervention,
CsResolutionType resolutionType,
java.lang.String note,
java.util.Collection<MediaModel> attachments) |
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