de.hybris.platform.secaddon.facades

Interface TicketServiceFacade

All Known Implementing Classes:

DefaultTicketServiceFacade

public interface TicketServiceFacade

Facade for our TicketServiceClient

Method Summary

Modifier and Type	Method and Description
RawResponse	addMessage(java.lang.String ticketId, Transcript transcript) Adds a message to a ticket.
RawResponse	createTicket(TicketData ticketData) Requesting for all tickets of a customer.
TicketData	getTicketDetails(java.lang.String ticketId) Requesting for all tickets of a customer.
java.util.List<TicketPriority>	getTicketPriorities()
SearchPageData<TicketData>	getTickets(PageableData pageableData) Requesting tickets for a specific page.
java.util.List<TicketType>	getTicketTypes()

Method Detail

getTicketDetails

TicketData getTicketDetails(java.lang.String ticketId)

Requesting for all tickets of a customer.

Parameters:

ticketId - id of ticket to be returned

Returns:

TicketData with provided ticketId

getTickets

SearchPageData<TicketData> getTickets(PageableData pageableData)

Requesting tickets for a specific page.

Parameters:

pageableData - the pageable data

Returns:

SearchPageData for tickets

createTicket

RawResponse createTicket(TicketData ticketData)

Requesting for all tickets of a customer.

Parameters:

ticketData - ticket to be created

Returns:

RawResponse

addMessage

RawResponse addMessage(java.lang.String ticketId,
                       Transcript transcript)

Adds a message to a ticket.

Parameters:

ticketId - ticket id

transcript - message to be added

Returns:

RawResponse

getTicketTypes

java.util.List<TicketType> getTicketTypes()

getTicketPriorities

java.util.List<TicketPriority> getTicketPriorities()